50235 - Managing Enterprise Desktops Using the Microsoft Desktop Optimisation Pack
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Overview:
This five-day instructor-led course will enable attendees to gain an understanding of the tools available in Microsoft Desktop Optimization Pack (MDOP) to improve their Change Management process and reduce support across their or their customer’s environment.
Target Audience:
The primary audience is IT Professionals focusing on desktop configuration, which could include Network Administrators, SMS Administrators, Field Consultants, Technical Business Consultants, and any other technical worker that is responsible for the types of tasks that can be automated or improved through the MDOP.
Pre-requisites:
Before attending this course, students must have:
Active Directory knowledge and concepts including Group Policy.
Windows Server 2003 knowledge and experience.
Fundamental knowledge of SQL Server 2005.
Fundamental knowledge of Windows Terminal Services.
Fundamental knowledge of System Management Server 2003.
Fundamental knowledge of Microsoft Operations Manager.
Experience managing Windows desktops in an Enterprise environment.
After completing this course, students will walk away with a deep understanding of the Application Virtualization environment and be able to install, configure, administer, and troubleshoot the components. Students will also be able to install and utilize the MDOP components and understand their position in the desktop management process.
Module 1: Optimizing Windows Desktop Management in the Enterprise
This module explains key desktop manageability challenges and identifies MDOP applications that can address those challenges.
Lessons
Desktop Management in the Enterprise
Microsoft Desktop Optimization Pack Overview
After completing this module, students will be able to:
Describe desktop management challenges and strategies within the enterprise.
Identify how MDOP can help an organization improve infrastructure optimization goals.
Module 2: Controlling Group Policy Objects Using Advanced Group Policy Management
This module explains how to use AGPM to manage controlled group policy objects.
Lessons
Overview of Advanced Group Policy Management
Configuring Advanced Group Policy Management
Introduction to Controlling Group Policy Objects
Managing Group Policy Using AGPM
Lab : Controlling Group Policy Using AGPM
Exercise 1: Installing AGPM
Exercise 2: Managing Controlled Group Policy Objects
After completing this module, students will be able to:
Describe the benefits and features of AGPM.
Configure Group Policy using AGPM.
Describe how to control Group Policy objects.
Manage Group Policy using AGPM.
Module 3: Monitoring Desktops Using Microsoft Desktop Error Monitoring
This module explains how Desktop Error Monitoring can be configured to provide a centralized collection location of computer events and error messages.
Lessons
Overview of Microsoft Desktop Error Monitoring
Installing and Configuring Desktop Error Monitoring
Lab : Installing Desktop Error Monitoring
Exercise 1: Checking Prerequisites for Desktop Error Monitoring
Exercise 2: Installing Desktop Error Monitoring
Lab : Monitoring Desktops Using Microsoft Desktop Error Monitoring
Exercise 1: Configuring a Management Server for Client Monitoring
Exercise 2: Deploying Client Monitoring Using Group Policy
Exercise 3: Configuring Error Transmission, Data Collection and Notification
Exercise 4: Using the DEM Console
Exercise 5: Using Reporting in the DEM Console
After completing this module, students will be able to:
Describe the benefits and features of Microsoft Desktop Error Monitoring.
Install and configure Desktop Error Monitoring.
Module 4: Managing Software Inventory Using the Asset Inventory Service
This module explains how to use the Microsoft Asset Inventory Service to manage software inventory.
Lessons
Asset Inventory Service (AIS) Overview
Deploying AIS Clients
Managing Computers Reporting to AIS
Managing Software Inventory
Lab : Deploying the Asset Inventory Service (AIS) Client
Exercise 1: Deploying the AIS Using Group Policy
Exercise 2: Configuring Computer Group Membership
Exercise 3: Simulation of the Asset Inventory Service
After completing this module, students will be able to:
Describe the benefits and features of the Microsoft Asset Inventory Service.
Deploy AIS clients.
Manage computers reporting to AIS.
Manage software inventory using AIS.
Module 5: Repairing and Diagnosing Computer Systems Using the Diagnostics and Recovery Toolset
This module explains how to use the Diagnostics and Recover Toolset to recover computer systems.
Lessons
Diagnostics and Recovery Toolset Overview
Recovering Computer Systems with ERD Commander
Administrative Tools Category Overview
Networking Tools Category Overview
Systems Tools Category Overview
Differences Between DaRT 5 and DaRT 6
Lab : Repairing Computer Systems Using DART
Exercise 1: Creating the ERD Boot Disk
Exercise 2: Experimenting with the ERD Recovery Tools
After completing this module, students will be able to:
Describe the benefits and features of the Diagnostics and Recovery Toolset.
Recover computer system suing ERD commander.
Describe the Administrative Tools Category.
Describe the Networking Tools Category.
Describe the Systems Tools Category.
Differences between DaRT 5 and DaRT 6.
Module 6: Introduction to the Microsoft Application Virtualization Management System
This module explains application virtualization concepts and how the components of Microsoft Application Virtualization Management system address the various phases of the Application Management Lifecycle.
Lessons
Application Management Lifecycle
Benefits of Application Virtualization
Microsoft Application Virtualization Management Overview
Lab : Examining Application Virtualization Basics
Exercise 1: Examining an Application Virtualization Package
Exercise 2: Examining Standard Application Installation
Exercise 3: Examining Virtualized Applications
After completing this module, students will be able to:
Describe the Application Management Lifecycle.
Describe the benefits of Application Virtualization.
Describe the components of Microsoft Application Virtualization Management environment.
This module explains the general architecture of Application Virtualization Management.
Lessons
Elements of Application Virtualization
Requirements and Interaction of Application Virtualization Components
Requirements and Interactions of the Application Virtualization Streaming Server
Lab : Using the Microsoft Application Virtualization Streaming Server
Exercise 1: Installing a Microsoft Application Virtualization Streaming Server
Exercise 2: Copying a Package onto the Microsoft Application Virtualization Streaming Server
Exercise 3: Configuring a Client to Use the Microsoft Application Virtualization
After completing this module, students will be able to:
Describe the primary elements of application virtualization.
Describe how the Application Virtualization Management components work together to provide application virtualization.
Describe how to publish an application.
Module 8: Planning and Deploying the Application Virtualization Management System
This module explains how to plan the supporting infrastructure and determine the appropriate deployment scenario and installation for an Application Virtualization Management System.
Lessons
Planning the Supporting Infrastructure
Planning Deployment Scenarios
Overview of the Server Installation Process
Lab : Installing the Application Virtualization Management Server
Exercise 2: Installing the Application Virtualization Management Server
Exercise 3: Preparing the Content Directory for Application Streaming
After completing this module, students will be able to:
Describe considerations related to the supporting infrastructure when implementing the Application Virtualization Management System.
Describe various deployment scenarios that support the Application Virtualization Management System.
Install the server components required for the Application Virtualization Management System.
Module 9: Planning and Installing the Application Virtualization Client
This module explains how to plan for the deployment of the Application Virtualization Client and then install and perform client configuration tasks.
Lessons
Planning the Application Virtualization Client Deployment
Installing and Configuring the Application Virtualization Client
Managing Client Configuration Features
Lab : Deploying the Application Virtualization Client in Standalone Mode
Exercise 1: Installing and Configuring the Application Virtualization Client
Exercise 2: Installing a Standalone Application Virtualization Package
Lab : Deploying the Application Virtualization Client
Exercise 1: Installing the Application Virtualization Client
Exercise 2: Testing the Client Install
Exercise 3: Configuring Root Node Options
Lab : Managing Client Configuration Features
Exercise 1: Modifying Desktop Configuration Server Options
Exercise 2: Configuring Applications Using the Desktop Client
Exercise 3: Configuring Offline Mode for Disconnected Operation
After completing this module, students will be able to:
Plan for the deployment and installation of the Application Virtualization Client.
Install and configure the Application Virtualization Client.
Manage client configuration features.
Module 10: Administering the Application Virtualization Management Server
This module explains how to use the Application Virtualization Management Console to publish applications into the application virtualization environment and configure active upgrades.
Lessons
Overview of the Application Virtualization Management Console
Publishing Applications into the Application Virtualization Environment
Modifying Published Applications and Configuring Version Upgrades
Lab : Publishing Applications into the Application Virtualization Environment