
Aug 24, 2016
Performance management – a significant part of every manager’s job, and a highly resented one.
Managers are constantly working to deliver high productivity by maximising team performance and aligning individual efforts with organisational goals. More often than not, this means managers must deal with poor performance from employees.
How can managers successfully handle these undesirable confrontations?
Taking lead from professional services organisation Deloitte, there are three focus points of critical importance when it comes to performance enhancement:
- Compensation and measurement
- Making information about performance visible
- Improving and strengthening performance
Fee Hosking, one of New Horizons’ Professional Development trainers, explores how to handle non-performing employees in a fair, yet disciplined way.
These tips come from several courses on offer at New Horizons Learning Centres, such as Managing Performance, Managerial Leadership, and Team Leadership.


Jul 20, 2020
In the Harvard Business Review of April 2015, an article entitled Reinventing Performance Management, by Marcus Buckingham and Ashley Goodall, described Deloitte’s […]


Jun 08, 2020
Australia enjoys a very robust industrial relations system and it cannot be said that that people are indifferent to its existence. It is the subject of much debate by […]


Apr 06, 2021
Reading a recent article by Victoria Bruce, in HC Online (11 Feb 2021), I was struck again, by the continued unfairness experienced by some employees, when it comes to […]
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