How to create an e-mail template in Outlook

 May 12, 2015

An Outlook e-mail template is a very powerful feature, although often, it is underestimated. For instance, you may have specific forms you use when you send emails to certain recipients, which can be turned into a template. Few people know that email templates do exist in Outlook and even fewer people know how to create and use them properly.  The good news is that you can create as many templates you like in Outlook.

For example, let's say you want to create an email template for instructors who attend onsite training. The information you need to send them includes the details of the client company information, such as the company address, contact person name, contact person phone number, the course name, etc. Rather than typing all this information up every time you need it, you can create an email template that looks like the image below.

How to create an e-mail template in Outlook

This kind of templates will save you valuable time because you only have to type the information in the second column, rather than creating the entire table from scratch.

How to create an e-mail template

To create the above template, follow the instructions below.

  1. On the Home tab, go to New group, and then click New E-mail (keyboard shortcut to create a new e-mail message is Ctrl+Shift+M).
  2. Type an email subject. In this instance, I have used “Onsite Details.”
  3. Click in the email body and create your email content. In this example, I've typed in a message to the trainer and created a table for all the necessary information. You can create your own table by navigating to the “Insert” tab, and clicking the “Insert Table” option in the “Tables” group. Once you've completed your content, it's time to save your template.
  4. In the e-mail message window, click the “File tab,” and then click “Save As.”
  5. In the “Save As” dialog box, in the “Save as type” list, click “Outlook Template.”
  6. In the “File name” box, type a name for your template, and then click “Save.”By default templates are saved in the following folders depending on which version of Windows you're running:
    • Microsoft Windows XP – C:Documents and settingsusernameApplicationDataMicrosoftTemplates
    • Microsoft Windows 7 – C:Usersuser nameAppDataRoamingMicrosoftTemplates
      How to create an e-mail template in Outlook
  7. Close the email message and do not save changes.

Send an e-mail message based on a template

  1. In the Home tab, go the New group and  click on “New Items.” In the drop-down, select More Items” and click on Choose Form.”
    How to create an e-mail template in Outlook
  2. In the “Choose Form” dialog box, select  User Templates in File System” in the “Look In” field.
    How to create an e-mail template in Outlook
  3. The default templates folder will open and your template will also be listed here.
    How to create an e-mail template in Outlook
  4. Select the template you want, and then click “Open.”
  5. Adjust any details to the content and click “Send.”

Make any additions or revisions to the new email message

Any changes made to this email message will not be saved to the template. If you use the Save command, it will create a draft of your message but it will not change or update the template. To update the template, you'll have to repeat the saving steps above.

If you want to know how to use an Outlook e-mail template with a button added to the Quick Access toolbar, keep an eye out for my next blog post.

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About the Author:

Magdalena Todor  

With over 20 years experience as a facilitator and university lecturer, Magda is one of our most senior and experienced trainers. With previous practical on the job experience as a project manager she embodies a brilliant balance of training experience and business knowledge. With every event she delivers, Magda takes a wholehearted approach to ensure every course is impactful, relevant and a genuinely positive learning experience for all.

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