
Jun 01, 2015
I had a question not long ago in regards to OneNote and OneDrive not syncing anymore, and no matter what was tried, it didn't work.
The problem


The solution
OneNote (or even Windows) has a cached version of your password. It also doesn't help to login in again, sign out, delete the cache in OneNote, and so on. To reset your credentials, you need to go to Control Panel > User Accounts and Family Safety > Credential Manager, as per the following screenshot.

There you will find Office-specific caching of the live account with a strange name like:
MicrosoftOffice 15_Data:live:cid=
Delete that, restart OneNote and everything should be fine again because you will be asked to log in to Office again with your own password.
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