1 Day $900
The Dynamics 365 for Business Professionals (On-Demand) package comprises the Introduction to Dynamics 365, Dynamics 365 for Sales and Dynamics 365 for Customer Service modules.
As a self-paced program it allows you to learn from anywhere; home or office, any time. Ideal for managers who want an overarching perspective of Dynamics. With this package you will have access to pre-recorded material (for 3 months) and access to practice labs.
New Horizons can also provide options for companies wanting to give their whole organisation an overview, and provide on-demand modules for the Sales and Customer Services teams. Ask us about tailoring a program for your company.
- What is Microsoft Dynamics 365?
- Register for Microsoft Dynamics 365
- Microsoft Dynamics 365 Sales Overview
- Microsoft Dynamics 365 Marketing Overview
- Microsoft Dynamics 365 Service Overview
- Microsoft Dynamics 365 Project Service Overview
- Microsoft Dynamics 365 Field Service Overview
- Course Review
- Microsoft Dynamics 365 Sales Overview
- Enter customer information
- Monitor existing customers
- Market to leads
- Follow up with your contacts
- Course Review
- Microsoft Dynamics 365 Customer Service Overview
- Work with cases
- Use dashboards
- Cases
- Service Calendar
- Queueing
- Contracts and Services
- Document your learnings
Santanu Roy
Santanu is a highly skilled IT Infrastructure professional with …
