This 3-day Microsoft 20689 training course is designed for experienced IT professionals who want to achieve the knowledge and skills required to install, configure, and support Windows 8.1 PCs and devices. In this course, you will learn the skills you need to support Windows 8.1 in a Windows Server domain environment with managed access to the Internet and cloud services. You will learn how to install Windows 8.1 and upgrade previous versions of Windows to Windows 8.1. You will learn to configure and manage Windows 8.1 by using Windows PowerShell, Group Policy, Windows Intune, and other Windows management tools. Additionally, you will learn to control access for non-domain joined Windows devices by using the Workplace Join and Work Folders features in Windows 8.1. You will also learn how to resolve common support issues related to Windows 8.1, including monitoring and troubleshooting performance in Windows 8.1, recovering BitLocker encrypted drives, and recovering Windows 8.1. Finally, you will learn how to implement Client Hyper-V in Windows 8.1. This is a Microsoft Official Course.
NOTE: The course title, Upgrading Your Skills to MCSA Window 8, references Windows 8 because it maps to the certification exam of the same name. However, the skills that are taught cover the latest Windows 8.1 features.
- Managing Windows 8.1 in an Enterprise Environment
- Overview of Windows 8.1
- Identify how the features and related solutions in Windows 8.1 are used to support intranet, Internet, and non-domain joined Windows 8.1 clients.
- Identify changes to the Windows 8.1 user interface and perform customisations of the desktop and Start screen.
- Preparing to Install Windows 8.1
- Installing Windows 8.1
- Volume Activation for Windows 8.1
- Migrating User State and Settings
- Planning to Install Windows 8.1
- Performing a Clean Installation of Windows 8.1
- Customising the Windows 8.1 User Interface
- Creating and Customising USMT XML Files
- Capturing and Restoring User State to a Target Computer
- Identify hardware, software, and infrastructure readiness for installing and deploying Windows 8.1.
- Install Windows 8.1.
- Describe the methods to manage volume activation in Windows 8.1.
- Migrate user state and settings when upgrading to Windows 8.1.
- Tools Used to Perform Local and Remote Management of Windows 8.1
- Configuring and Managing Windows 8.1 by Using Windows PowerShell
- Managing Windows 8.1 by Using Group Policy
- Administering Windows 8.1 by Using Windows Intune
- Configuring User State Virtualisation
- Introducing Windows PowerShell
- Using Windows PowerShell Remoting
- Implementing and Configuring UE-V
- Describe the tools used for local and remote management of Windows 8.1.
- Configure and manage common settings in Windows 8.1 by using Windows PowerShell.
- Manage Windows 8.1 settings by using Group Policy.
- Administer Windows 8.1 by using Windows Intune.
- Configure User State Virtualisation using Microsoft UE-V and Windows 8.1.
- Application Deployment Options in Windows 8.1
- Managing Windows Store Apps
- Configuring Internet Explorer Settings
- Configuring Application Restrictions in an Enterprise
- Sideloading a Windows Store App
- Restricting Access to the Windows Store
- Resolving an Internet Explorer Issue
- Configuring AppLocker Rules
- Testing the AppLocker Rules
- Describe the application deployment options for Windows 8.1.
- Install and manage Windows Store apps.
- Configure and secure Internet Explorer.
- Configure application restrictions.
- Options for Managing Non-Domain Devices
- Configuring and Using SkyDrive
- Configuring Workplace Join
- Configuring Work Folders and Remote Business Data Removal
- Implementing Workplace Join
- Configuring Work Folders
- Describe the options for managing non-domain joined devices in a Windows 8.1 environment.
- Enable and configure SkyDrive access.
- Configure Workplace Join.
- Configure Work Folders.
- Authentication and Authorisation in Windows 8.1
- Securing Data by Using BitLocker
- Configuring User Account Control
- Guarding Against Malware
- Configuring Windows Firewall
- Protecting Files with BitLocker
- Recovering BitLocker Encrypted Drives
- Configuring Windows SmartScreen
- Configuring Windows Defender
- Creating an Inbound Firewall Rule
- Creating an Outbound Firewall Rule
- Describe the methods used for authentication and authorisation in Windows 8.1.
- Secure data by using BitLocker.
- Configure User Account Control settings.
- Configure Windows SmartScreen and Windows Defender to protect against malware.
- Configure Windows Firewall.
- Implementing DirectAccess by Using the Getting Started Wizard
- Advanced DirectAccess Infrastructure
- Configuring VPN Access
- Running the Getting Started Wizard
- Validating the DirectAccess Deployment
- Implement a simple DirectAccess deployment.
- Describe the advanced DirectAccess implementation.
- Enable and configure virtual private network (VPN) access.
- Monitoring and Troubleshooting Performance in Windows 8.1
- Troubleshooting Windows 8.1 Startup
- Recovery Options in Windows 8.1
- Troubleshooting a Performance Problem
- Exploring Windows 8.1 Recovery Options
- Introducing a Problem
- Resolving a Problem
- Monitor and troubleshoot performance in Windows 8.1.
- Troubleshoot Windows 8.1 startup.
- Recover Windows 8.1.
- Overview of Client Hyper-V
- Creating Virtual Machines
- Managing Virtual Hard Disks
- Managing Checkpoints
- Installing Client Hyper-V
- Creating a Virtual Network and Virtual Machine
- Describe Client Hyper-V for Windows 8.1.
- Create virtual machines.
- Manage virtual hard disks.
- Manage checkpoints.
A segment of the audience for this course includes certification candidates who want to migrate their current credentials to the Microsoft Certified Solutions Associate (MCSA) for Windows 8.1, and have either:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)
- Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management
- Understanding of the Public Key Infrastructure (PKI) components and working knowledge of the fundamentals of Active Directory Certificate Services (AD CS)
- Microsoft Windows Server 2008 or Windows Server 2012 fundamentals
- Microsoft Windows Client fundamentals; for example, working knowledge of Windows 7
- Windows Assessment and Deployment Kit (WADK) components including Windows PE, Windows SIM, VAMT, ImageX, USMT, and DISM concepts and fundamentals
- Describe the solutions and features related to managing Windows 8.1 in an enterprise network environment.
- Install Windows 8.1 and upgrade previous versions of Windows to Windows 8.1.
- Configure and manage Windows 8.1 by using Windows PowerShell, Group Policy, Windows Intune.
- Implement an application strategy for Windows 8.1.
- Manage non-domain joined devices and provide resource access for these devices.
- Secure Windows 8.1 devices by using appropriate tools and technologies.
- Configure remote access for computers running Windows 8.1.
- Monitor and recover Windows 8.1.
- Implement Hyper-V in Windows 8.1

Steve Wiggins
Steve is a highly experienced technical trainer with over 10 years …
