Professional Development Course Categories
Business Communication
Verbal\written communication | Presentation skills | Negotiation | Influencing | Think on your feet & more
Customer Service
Professional Telephone Skills | Excellence in Service | Call Centre Management | Fundamentals of Customer Service & more
Management and Leadership
Emotional Intelligence | Conflict Resolution | Budgeting | Diversity | Change | Coaching | HRM | Financial Mgt. & more
Performance Enhancement
Assertiveness | Creativity & Innovation | Time Mgt.|Essential skills for EAs & PAs | Stress Mgt. & more
Project Management
Project Management Fundamentals | Project resources, risk and Budget Mgt. Risk | Management Best Practices and Trends & more
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May 02, 2021
3 Simple tips to master Thinking on Your Feet
Thinking on your feet, especially under pressure, isn’t the luck of the few; it can be learnt by anyone, using some simple techniques. It promotes personal [...]
Mar 05, 2021
The Scrum Project Management Framework
Scrum is an Agile framework for completing complex projects. Even though Scrum was initially intended for software development projects, Scrum has become recognized as [...]
Oct 10, 2020
Customer Service 101's really can make a difference
Customer Service 101's really can make a difference Although most of us have probably had Customer Service training somewhere in our working lives, we can no [...]