Outlook 2016 – Level 2

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(Course eligible for SATVs)

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This course builds upon the foundational knowledge presented in the Microsoft ® Office Outlook® 2016: Part 1 course and will help students customise a communication system well-suited to your work styles.

  • Topic A: Insert Advanced Characters and Objects
  • Topic B: Modify Message Settings and Options
  • Topic C: Configure Global Outlook Options
  • Topic D: Customise the Outlook Interface

  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items

  • Topic A: Use the Junk E-Mail Filter to Manage Messages
  • Topic B: Manage Your Mailbox

  • Topic A: Use Automatic Replies
  • Topic B: Use the Rules Wizard to Organise Messages
  • Topic C: Create and Use Quick Steps

  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses

  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts

  • Topic A: Assign and Manage Tasks

  • Topic A: Delegate Access to Outlook Folders
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts

  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Back Up Outlook Items
  • Topic C: Change Data File Settings

This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. This course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook 2016.
After completing this course, students will be able to:

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