Lync 2010: End User

Duration: ½ Day Overview: This course is designed to provide business users an introduction to Lync 2010. During the course end users will learn how to make use of the most common communication features of Lync including adding contacts & managing contacts, instant messaging, calling options, and sharing. Target Audience: This course is designed for business users or end users who are new to the Lync communication platform and would like to become more familiar with the common features of the Lync technology. Pre-requisites: It is recommended that attendees have previous experience working with Microsoft Windows. Outline: Expand All Module 1: Getting Started Log in to Lync (if needed) Add a personal note Change your status Module 2: Contacts Add a Contact Information about your Contacts Create a new group for your Contacts Move a Contact into a Group Arranging Contacts Module 3: Call Options Contact sorting options Call forwarding options Tag a contact Module 4: Communication Instant Messaging Make a Call Answer a call While in a call Voice Mail Meetings Module 5: Desktop Sharing Share your Desktop Share a PowerPoint Presentation Share a Whiteboard Share a Poll Module 6: Settings & History Lync Setting Outlook and Lync Outlook Conversation History