A+ (ESS) - CompTIA A+ Essentials
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Overview:
This comprehensive course is taught at an accelerated pace. In order to have a successful learning experience, students should have existing knowledge of, and support experience with, networked desktop and notebook computers, as well as advanced user-level skills in Windows Vista, Windows XP, or Windows 2000 Professional. Many of these skills and knowledge can be obtained by completing the following courses: Windows Vista: Basic and Window Vista: Advanced, or Windows XP SP2: Basic and Windows XP SP2: Advanced.
Unit 1: Troubleshooting methodology
Troubleshooting models
Professionalism
Unit 2: Operating systems
Operating system fundamentals
Directory management
File management
File and folder permissions
Unit 3: Electricity and power supplies
Electrical safety
Power supplies
Power supply troubleshooting
Unit 4: CPUs and motherboards
Central processing units
Cooling techniques
Motherboards
Motherboard and CPU troubleshooting
Unit 5: The Basic Input/Output System
The BIOS and CMOS
The POST and boot processes
Memory
Memory packaging
Memory installation
Memory monitoring
Memory troubleshooting
Buses
The PCI bus
Video buses
Video cards
Sound cards
Internal modems
Expansion card troubleshooting
Unit 9: Peripheral connection types
Serial and parallel connections
PS/2 connections
USB connections
FireWire connections
Multimedia connections
Troubleshooting peripheral connections
Unit 10: Data storage devices
Drive adapters
Hard drives
Optical drives
Removable storage devices
Drive maintenance
Storage device troubleshooting
Unit 11: Video output and image input devices
Monitors
Scanners and cameras
Printing technologies
Printer installation
Printer optimization and maintenance
Printer troubleshooting
Unit 13: Connecting computers
Networking concepts
Wired network connections
Basic internetworking devices
Unit 14: Networking computers
Addressing
Client configuration
Unit 15: Network troubleshooting
Troubleshooting basics
Troubleshooting the network
Unit 16: Portable computers
Notebook computers
Configuration
Component replacement
Notebook issues
Unit 17: Windows management
System management
Task Scheduler
Resource management
Remote management
Unit 18: Windows monitoring
Monitoring
System performance
Backup and restore
Unit 19: Operating system troubleshooting
Windows startup
System troubleshooting
Operating system security
Windows Encrypted File System
Security hardware
Common security threats
The human aspects of security
Unit 21: Windows installation and upgrades
Windows installation
Upgrades
Unit 22: Safety and maintenance
Safety and hazards
Computer maintenance
Safe work practices
Disposing of computer equipment
Appendix B: Binary, octal, and hexadecimal numbering
Appendix C: CompTIA A+ acronyms
Appendix D: Certification exam objectives map
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CODE:0-0-NHCOMPAESS-ILT
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