The New Horizons Conducting Meetings Program teaches participants about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants’ progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, manage conflict among meeting participants. Course activities also cover building a positive climate during a meeting and following best practices of verbal and nonverbal communication. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.
- The purpose of meetings
- Benefits of a meeting
- Understanding types of meetings
- Identifying misconceptions about meetings
- Planning meetings
- Creating an effective objective
- Scheduling a meeting
- Preparing an agenda and taking minutes
- Identifying types of minutes
- Participating in meetings
- Managing the flow of a meeting
- Motivating a productive discussion
- Keeping a conversation focused
- Closing meetings
- Closing a meeting
- Evaluating a meeting’s effectiveness
- Taking an agreed-upon action
- Distributing minutes
- The role of leaders
- Meeting leaders
- Understanding the role of a leader
- Decisions and ideas
- Steps for making decisions
- Generating an option
- Identifying the best option
- Implementing an option
- Eliminating groupthink
- Negative effects of groupthink
- Characteristics of groupthink
- Preventing groupthink
- Resolving conflicts
- Resolving conflicts in a meeting
- Identifying difficult personality types
- Meeting climates
- Characteristics of a positive climate
- Characteristics of a negative climate
- Building a positive climate
- Communicating clearly
- Using effective language
- Communicating assertively
- Communication styles to avoid
- Enhancing relationships with participants
- Improving listening skills
- Barriers to listening effectively
- Steps to become an active listener
- Asking effective questions
- Types of questions
- Nonverbal communication
- Discussing nonverbal communication
- Communicating through body positions
- Communicating through voice qualities
- Interpreting nonverbal communication
Key Business Benefits
- Boosts an organisation’s productivity through time saving
- Meeting participants stay alert and enthused rather than bored and disinterested
- Increases effectiveness of meeting outcomes
Key Participants Benefit
- Creates time efficiencies through vital preparation and meeting management skills
- Crafts an effective leadership image through meeting leadership skills
- Increases staff satisfaction and motivation via effective action oriented meetings
- Create more productive meetings
- Run the meeting efficiently to time by handling different personalities
- Get action happening between meetings
- Be more confident
- Craft a good leadership image
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