In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimise, and perform preventative maintenance of basic personal computer hardware and operating systems.
- Computer System Components
- Storage Devices
- Device Connections and Interfaces
- Personal Computer Operating Systems
- Windows Control Panel Utilities
- Command Line Tools
- Windows Security Settings
- Windows Operating System Tools
- Basic Maintenance Tools and Techniques
- Electrical Safety
- Environmental Safety and Materials Handling
- Professionalism and Communication
- Install and Configure Display Devices
- Install and Configure Input Devices
- Install and Configure Expansion Cards
- Install and Configure Multimedia Devices
- Motherboards
- CPUs and Cooling Systems
- Select and Install Power Supplies
- RAM Types and Features
- Install and Configure Storage Devices
- Configure the System BIOS
- Implement Virtualisation
- Install Microsoft Windows
- Windows Upgrades
- Windows Preventive Maintenance
- Standard Clients
- Custom Client Environments
- Physical Network Connections
- TCP/IP
- Network Connectivity
- Ports and Protocols
- Set Up and Configure Windows Networking
- Networking Tools
- Install and Configure SOHO Networks
- Network Security
- Laptop Hardware and Components
- Install and Configure Laptop Hardware Components
- Mobile Device Technologies
- Configure Mobile Devices
- Printer Technologies
- Install, Configure, and Maintain Printers
- Security Fundamentals
- Security Threats and Vulnerabilities
- Security Protection Measures
- Workstation Security
- Troubleshooting Theory
- Troubleshoot Video and Display Devices
- Troubleshoot Hard Drives and RAID Arrays
- Troubleshoot System Components
- Troubleshoot Laptops
- Troubleshoot Printers
- Troubleshoot Operating Systems
- Troubleshoot Wired and Wireless Networks
- Troubleshoot Common Security Issues
If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. This course will fully prepare you for both the 220-901 and 220-902 exams.
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About Microsoft On-Demand Learning
Build your Microsoft technical expertise while balancing the demands of your schedule. The new MOC On-Demand series courses combine high-quality video lectures, live hands-on labs and knowledge-checks in a self-paced format to help you build skills as your schedule allows—all at once or five minutes at a time.
MOC On-Demand at a Glance
Self-Paced Learning
Immediate Feedback on Mastery
SATV Eligible
Direct From the Source
Learn Anywhere Anytime
Live Hands-on
Labs
