Outlook 2016 – Level 1

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(Course eligible for SATVs)

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In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create Tasks and Notes for yourself, and customise the Outlook interface to suit your working style.

  • Topic A: Navigate the Outlook Interface
  • Topic B: Work with Messages
  • Topic C: Access Outlook Help

  • Topic A: Add Message Recipients
  • Topic B: Check Spelling and Grammar
  • Topic C: Format Message Content

  • Topic A: Attach Files and Items
  • Topic B: Add Illustrations to Messages
  • Topic C: Manage Automatic Message Content

  • Topic A: Customise Reading Options
  • Topic B: Track Messages
  • Topic C: Recall and Resend Messages

  • Topic A: Mark Messages
  • Topic B: Organise Messages Using Folders

  • Topic A: Create and Edit Contacts
  • Topic B: View and Print Contacts

  • Topic A: View the Calendar
  • Topic B: Create Appointments
  • Topic C: Schedule Meetings
  • Topic D: Print the Calendar

  • Topic A: Create Tasks
  • Topic B: Create Notes

This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organising your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.
In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customise message response options, and organise your mail. You will: Navigate Outlook 2016 to read and respond to email. Use the Address Book, format and spell check new messages. Attach files and insert illustrations to messages. Customise read and response options. Use flags, categories, and folders to organise messages. Create and work with Contacts. Create appointments and schedule meetings in Calendar. Create and work with Tasks and Notes.

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