Outlook 2010 – Level 2

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(Course eligible for SATVs)

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In this course, students will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management.

  • Insert Advanced Characters and Objects
  • Modify Message Settings, Properties, and Options
  • Use Automatic Replies

  • Sort Messages
  • Filter Messages
  • Organise Messages
  • Search Messages
  • Manage Junk Mail
  • Manage Your Mailbox

  • Manage Advanced Calendar Options
  • Manage Availability Options
  • Create Calendar Groups
  • Manage Meeting Responses

  • Edit an Electronic Business Card
  • Manage Advanced Contacts Options
  • Forward Contacts
  • Export Contacts

  • Assign and Manage Tasks
  • Record and Modify Journal Entries

  • Delegate Access to Mail Folders
  • Share Your Calendar
  • Share Your Contacts

  • Back Up Outlook Items
  • Change Data File Settings

This course is intended for people who have a basic understanding of Microsoft® Windows® and Microsoft Office Outlook 2010 and want or need to know how to perform more advanced tasks in Outlook.
Before attending this course, students must have completed Outlook 2010 – Level 1.
Upon successful completion of this course, students will be able to:
  • Customize message settings.
  • Organize and locate Outlook messages.
  • Set calendar options.
  • Track activities using the Journal.
  • Assign and track tasks.
  • Share folder information.
  • Customize the Outlook environment.

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