Sep 02, 2020
Voice Resiliency Features of Lync Server 2013
Voice resiliency is a great feature of Lync Server 2013 which ensures the voice functionality (ability to make and receive calls) is available to users in the event of [...]
May 07, 2021
Response Groups in Lync Server 2013
Response Group is an application in Lync Server 2013 that routes and queues incoming calls to a group of agents. Instead of assigning numbers to individuals, the [...]
