May 07, 2021
Response Groups in Lync Server 2013
Response Group is an application in Lync Server 2013 that routes and queues incoming calls to a group of agents. Instead of assigning numbers to individuals, the [...]
May 07, 2021
Response Group is an application in Lync Server 2013 that routes and queues incoming calls to a group of agents. Instead of assigning numbers to individuals, the [...]